Refund Policy
The refund policy that applies to paid subscriptions on TopServicesPH.
Last updated: August 2026
1. Subscriptions
TopServicesPH offers a paid monthly subscription ("Pro") that unlocks unlimited kanban projects, unlimited job applications and the full set of project management tools. The subscription is billed monthly and renews automatically until cancelled.
2. 14-Day Refund Window
If you are not satisfied with your first Pro subscription, contact us within 14 days of the first payment and we will refund the full amount of that first payment. Refunds are processed by the payment provider you used (Freemius or PayPal) and may take a few business days to appear on your statement.
3. Renewal Payments
Because Pro is a recurring subscription, refunds of renewal payments are only issued if the renewal charge was the result of an error or a cancelled subscription that was charged by mistake. If you cancel but are charged again, contact us within 14 days of that charge.
4. How to Cancel
You can cancel your subscription at any time from the "Manage subscription" link on your Billing page. After cancellation you keep access to Pro features until the end of the current billing period, and your account reverts to the Free plan afterwards.
5. Chargebacks and Disputes
If you file a chargeback or payment dispute with your bank or payment provider, your subscription will be cancelled and access to Pro features revoked while the dispute is reviewed. Refunds issued through a dispute follow the rules of the payment provider.
6. Contact
For refund requests or questions about this policy, contact us at admin@topservicesph.com.