Privacy Policy

1. Introduction

This Privacy Policy explains how TopServicesPH ("we", "us") collects, uses and protects personal data when you use topservicesph.com. By creating an account or using the Platform, you agree to the practices described in this policy.

2. Information We Collect

• Account information: your name, email address, a securely hashed password, account type (freelancer or client) and verification status.
• Professional profile: for freelancers, your headline, bio, skills, city, years of experience, rates and service listings.
• Content you create: service listings, job postings, job applications, inquiries and direct messages.
• Technical data: IP address, browser type and pages visited, used to keep the Platform secure and functional.

3. How We Use Your Information

• To create and manage your account.
• To publish your profile, services and job listings.
• To route inquiries and messages between clients and freelancers.
• To moderate content and enforce our Terms and Conditions.
• To secure the Platform and prevent fraud or abuse.
• To comply with legal obligations.

4. Public Profile Visibility

Freelancer profiles, service listings and job postings are public by design, so that clients and freelancers can find each other. Direct messages and inquiries are visible only to the participants in the conversation. Please think carefully before posting personal information in public fields.

5. Payments

TopServicesPH does not process payments between users and therefore never collects credit card or bank account details. Payment arrangements are made directly between clients and freelancers using their own chosen methods.

6. No Sale of Personal Data

We never sell, rent or trade your personal data to third parties. We only share data with service providers that help us operate the Platform — such as hosting and email providers — under appropriate confidentiality and security safeguards.

7. Cookies and Local Storage

We use a session cookie to keep you signed in, a CSRF token to protect forms and, if you choose the "remember me" option, a persistent cookie. We also use local storage to remember your accessibility font-size preference. We do not use advertising cookies or third-party tracking scripts.

8. Data Retention

We keep your account data while your account exists. Messages and listings are retained to keep conversations and history available to the participants. You may delete your account at any time, subject to any legal retention requirements that apply to us.

9. Your Rights

Depending on your location, you may have the right to access, correct or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us at admin@topservicesph.com and we will respond within 30 days.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date.

11. Contact

If you have questions about this policy or your personal data, contact us at admin@topservicesph.com.